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Terms of Service

We will gladly accept your return for a refund, store credit or exchange within 14 business days along with this return form.

Return Order to:

7715 Crittenden St.
Suite 389
Philadelphia, Pa 19118

Returned items must meet these requirements:

  • Returned within 14 business days of receipt of receiving your order.
  • In original packaging, unworn condition, free of make-up stains and free of odor.

There is a 20% restocking fee for all returns.

Non-returnable items include (refunds/exchanges/store credit not accepted): Sale items, accessories, and undergarments including lingerie, swimwear, House of Vixen jeans and bodysuits.

Shipping
Customer is responsible for shipping fees to send the return back to Spot 86 and for re-shipping for exchanges.

Return Processing time
Once we have received your package, your return will be processed within 3-5 business days. You will be notified via email once your return has been processed. If you have requested a refund, please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 2-5 business days). Original shipping charges are non-refundable.